South Africa

Artificial intelligence is used by SA companies to increase productivity – SABC News

South Africa and the rest of the world are currently undergoing a change in the way the world operates as technology makes certain tasks faster, easier and more convenient for consumers.

Most business leaders today are considering using artificial intelligence (AI) to increase their company’s future productivity, improve communication with customers, and improve the customer experience.

Orediretse Moleboloa, Infobip’s regional sales engineering manager for Africa, says South African companies use artificial intelligence.

“Especially companies that don’t have a legacy of older technology. Digital native organizations or businesses have no problem with older digital architecture. Just look at the latest and greatest available. And chat bots and automated contact center solutions are currently the most important, ”says Moleboloa.

Artificial intelligence experts are now calling on Chief Information Officers to make sure they invest in artificial intelligence that delivers maximum returns and benefits for their businesses and organizations.

Watch the full interview here:

Artificial intelligence is used by SA companies to increase productivity – SABC News

Source link Artificial intelligence is used by SA companies to increase productivity – SABC News

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