Tech

Best Buy’s new beta program promises concierge tech support for $ 200 per year

An anonymous reader quotes a report from The Verge: Best Buy is pilot a new paid subscription service which would offer exclusive advantages, including concierge-style technical support and exclusive pricing. The subscription service, which will cost $ 200 per year or $ 180 if you have a Best Buy credit card, has similarities to Amazon’s Prime membership, as Best Buy seeks to expand its services outside of sales. consumer technology products. The new membership, called Best Buy Beta, gives members access to a host of benefits, including free standard shipping, unlimited Geek Squad tech support, exclusive member pricing, and an extended 60-day return period. Best Buy has confirmed that beta members will also have 24/7 access to a concierge team, which they can contact by phone, email, chat, or through the Best Buy mobile app. Retailer is testing the new beta membership in three states: Iowa, Pennsylvania and Oklahoma, with plans to expand the annual subscription to select stores in Minnesota, North Carolina and Tennessee this month.

Best Buy’s new beta program promises concierge tech support for $ 200 per year

Source link Best Buy’s new beta program promises concierge tech support for $ 200 per year

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